Live testing of Speed Post Cash on Delivery (SPCOD) facility

 

  Postal Directorate is planning to expand the SPCOD facility to all Post offices in India by 01.10.2014.  In order to ensure that all the delivery post Offices are equipped with software requirements, a test plan has been formulated for implementation w.e.f. 22.9.2014 to 26.9.14. A detailed action plan to be taken by each office in connection with the testing is shown below

Field Testing (Pan-India) of SP-COD

Software Requirements:

All offices involved in the testing whether it be for booking, dispatch or delivery should implement the latest software as detailed below:

1.    Speednet Version 4.2

2.    Meghdoot Version 7.0 with Update 9

Role of CEPT:

1.  CEPT, Mysore will create a national level SP-COD customer with BNPL facility and keep the customized script in FTP site for creation of SP-COD customer locally in the identified booking offices.

2.  Details of the SP-COD customer:

          Test SP-COD Customer, c/o Postmaster, Sansad Marg HO, New Delhi – 110 001.

3. CEPT, Mysore will create an eBiller ID for the above referred SP-COD customer with Payment office as Sansad Marg PO, New Delhi – 110 001.

4.  CEPT, Mysore to provide MIS for SP-COD articles.

Role of Booking offices:

1.  All booking offices will download the customized script required to create the Test customer for the testing from the FTP site of CEPT, Mysore and complete the agreement requirements.

2.  The identified booking offices will book 4 SPCOD articles to each delivery post offices under their region. (one article is to be delivered by delivery PO, One is to be invoiced for delivery at BO, One for window delivery and one for return to sender).

3.  In Southern Region SPC, Trivandrum is identified for booking. The dummy articles will be booked and dispatched to all the delivery POs under the following barcode series.

          EZ99940000XIN- EZ99941500XIN where ‘X’ is check digit

    4.   From address for each of the SP-COD article will be as below:

          Test SP-COD Customer, c/o Postmaster, Sansad Marg HO, New Delhi – 110 001.

5.  SP-COD value for each article will be Rs.100/-.

6.  They will dispatch the booked SP-COD articles using Speednet software.

7.  They will ensure that the booking data is transmitted to Data Centre by running Speednet Communication regularly.

8.  They will cross-check the booking figures with the figures shown in the Speednet MIS at the end of the day.

9.  They will intimate the details of SP-COD articles booked to the Nodal officer on daily basis.

10. They will generate the bills on or after the 1^st of the following month and charge the amount incurred in booking of SP-COD articles under UCR. The amount so accounted for as SPCOD article will be adjusted by making cross entry in UCP on the same day to adjust the account of the Post Office. A clear remark should be marked in the accounts of the Post Office.

Role of Delivery offices:

All delivery offices should receive the SP-COD articles in Speednet software and transfer the same to Meghdoot Postman module using the transfer option. They should ensure testing of the following options specifically relating to SP-COD service.

1.  Delivery of atleast 2 SP-COD articles received at their office.

2.  Non-delivery of atleast 1 SP-COD article and their return to Sansad Marg HO.

3.  Restriction in Speednet for invoicing/delivery of SP-COD articles.

4.  Restriction in transferring SP-COD articles to Meghdoot Postman module in the absence of receipt of booking details from Speednet Central Server.

6.  Receipt of booking details from Speednet Central Server on using ‘Request Resend Data’ option in Speednet Software.

7.  Transfer of SP-COD articles to Meghdoot Postman module and concerned reports.

8.  Invoicing of SP-COD articles, delivered and undelivered SP-COD articles returns, intimation served, window deposit and window delivery options in Meghdoot Postman module.

9.  Restriction on invoicing of SP-COD articles with COD value > 5000.

10. Restriction on re-direction of SP-COD articles in Meghdoot Postman module.

11. Invoicing of SP-COD articles to BOs and taking returns.

12. Accounting of SP-COD articles during ‘Submit Accounts’.

13. Reflection of SP-COD delivered articles amount under the head ‘SP COD Collection’ in Daily Account/Summary.

14. Proper transmission of SP-COD delivery data via ePayment Communication.

15. The SP-COD amount so collected will be adjusted by making the cross entry in UCP on the same day to adjust the account of the Post Office. A clear remark should be marked in the accounts of the Post Office.

16. The divisionswill collect details of SP-COD articles booked/delivered/undelivered in their Divsion (booking office wise) and intimate the same to Circle Office.

Sl. No.	Name Region	Name of booking PO	Name of delivery PO	Barcode No.	Date of booking	Status of the article (delivered/ RTS)	Date of delivery/ RTS	Remarks

Role of Sansad Marg HO  – as the Office of Delivery for SP-COD RTS articles:

Sansad Marg HO will act as the office of Delivery for SP-COD RTS articles. They will test for the following operations:

1.  Receipt of SP-COD RTS articles in Speednet Software & their transfer to Meghdoot Postman module as in the case of normal SP-COD articles.

2.  Check the COD value as ‘0’ in the ‘SP-COD articles Transferred to Meghdoot Postman module.

3.  Delivery of SP-COD RTS articles with ‘0’ COD value in Meghdoot Postman module.

Role of Sansad Marg HO  – as the Payment office:

Sansad Marg HO – 110001 will act as the office of Payment for SP-COD articles delivered across all offices during the test period. They will specifically test for the following operations:

1.  Receipt of payment related data for delivered SP-COD articles from ePayment Central Server.

2.  Making payment to the SP-COD customer.

3.  Reflection of concerned amount along with SP-COD fee under the heads ‘SP COD Payments’ and ‘SP COD Fee’ respectively and related reports.

4.  The SP-COD amount so paid to the customer will be adjusted by making the cross entry in UCR on the same day to adjust the account of the Post Office. A clear remark should be marked in the accounts of the Post Office.

Sansad Marg HO will cross-check the SP-COD articles information received from the Circles and the details of payments made in r/o delivered SP-COD articles.

courtesy:postbankofindia.

Testing of SP-COD articles; Total confusion made severe headache

Dummy SP-COD articles made sever headache today in all most all offices where it received. The process of live testing cannot be completed in majority of offices due to confusion regarding despatch of Returned Sender SP-COD articles.  Most of them were failed to send the same through Despatch module.

Proper instructions regarding the despatch of SP-COD articles were not circulated through proper channel. Even though the instruction was available in the CEPT ftp site, the information was not reached in the Post Office level. 

The speed post centres received SP-COD articles through their regular bag which normally includes articles to be delivered under the area of some other sub-offices.  But these articles cannot be transferred to postman module.  This was another confusion in this regard.

The ‘Returned to sender’ SP-COD articles should be despatched through SpeedNet module.  No need to fetch these articles from Postman module to SpeedNet.  It can close the speed post bag including these RTS SP-COD articles after taking returns in Postman module.

Procedure for Delivery of SP-COD articles:

1.  Receive the SP-COD articles through the regular process - viz., bag receipt, bag opening and article scanning options in Speednet software.

2.  Transfer the SP-COD articles to Meghdoot Postman module using the 'SP COD Transferto Meghdoot Postman' option available under 'Operator --> Delivery' menu.

3.  Invoice two SP-COD article to Postman and take returns with one SP-COD article shown as delivered and another shown as Returned to Sender.

4.  Deposit one SP-COD article to effect Window delivery.

5.  Invoice one SP-COD article to BOs and take returns after one day.

6.  Do the submit accounts for Postman module, run ePayment Communication and Speednet Communication at regular intervals ensuring that there are no issues in transmission/receipt of files.

7.  Dispatch the Returned to Sender SP-COD article through Speednet module.

     i.  In case, dispatch of RTS SP-COD article is not allowed, check whether the submit accounts process is completed and Speednet communication has been run or not.